Retail

We help our customers enhance the guest experience at their retail locations, whether malls or shops, by providing indoor navigation. Similar to Google Maps, our solution allows guests to view the venue’s full map on their mobile device and navigate to specific points of interest, such as shops or food courts within the venue. This solution offers the following benefits for our customers:

• Turn-by-turn navigation inside the venue to easily find items or shops.
   
• Location sharing with family members for easy coordination.
   
• Associate finder to speed up transactions by connecting guests with staff.
   
• VIP customer detection, identifying guests who typically shop online but choose to purchase in-store.

The market has evolved, and traditional methods like flyers or banners are no longer as effective, as they require physical presence to attract customers.

Our solution leverages digital technologies to detect user location and send targeted promotions, whether they are near or far from your store. This allows you to promote your products strategically, even in front of your competitors' stores, ensuring your offers reach potential customers at the right time and place.

Traditional paper labels or stickers work, but they become inefficient during sales seasons or when item locations change frequently. Our solution uses electronic shelf labels (ESL) that can be remotely controlled to update the display, allowing for instant changes to promotions, discounts, or prices.

With real-time inventory monitoring, we help improve point-of-sale revenues while providing valuable insights into inventory health, usage, and location, ensuring efficient stock management and better decision-making.

We help you gain deeper insights into your customers and spaces by analyzing guest behavior within your venues. This includes data such as daily visitor numbers, average waiting times, the most visited sections (heatmaps), the number of passersby who didn’t enter your store, and visitor patterns throughout the venue. With this data, you can:

• Increase visitor satisfaction by reducing cashier waiting times by adding more staff.
   
• Optimize mall rental prices by adjusting rents in high-traffic areas and attracting more tenants.
   
• Adjust marketing strategies to draw more customers into your store.
   
• Modify store layouts to position high-value items in high-traffic areas, boosting sales.
   
• Enhance cleaning schedules based on visitor patterns for a more efficient operation.
   

Customer insights, visitor patterns, heatmaps, and visitor behavior are key to optimizing store performance and improving overall customer experience.